Using Wingman

Negotiations, small talk, meetings, calls. When you’re stuck, press once and CueBee tells you what to say.

5 min read

CueBee is always listening, but never jumps in on its own.It only helps when you press: a one-line hint and a line you can say as is, read into your earbuds.

Before

Once for each conversation that matters

New backgroundAutoAdvancedTitleRenewal with a German clientScenarioRenewing with a German client tomorrow. They want 15% off; I can give 5% at most. I want to keep our rate and offer a longer contract instead.Faster to say itAttachmentsquote.pdf+ Photo / fileCancelSave

1. Write a background

A background tells CueBee who you’re talking to and what you want. A line or two is enough; the more specific, the better.

Rather not type? Tap the microphone and say it. You can attach up to 5 files, like a quote or notes.

On Home, on the Wingman card, click Background: Set one first, then + Add Background.On Home, tap the Background row, then Add background.

2. Answer a few questions

Once you save, CueBee says what it understood, then asks the two or three things it would otherwise have to guess. Its guesses are already picked: if they’re right, leave them.

Bottom lineThings like “5% at most” are for CueBee only. It never says them for you.

Rather not answer? Choose Skip.

A few things to checkWhat I understandYou’re renewing with a German client and want to keep your rate, trading contract length for it.Who’s across the table?Head of purchasing · CueBee’s guessTheir bossOther…Fill in a few detailsThe most I can give5%Only for CueBee. Never said aloud.SkipNext

3. Glance at the preview first

Every time you choose Start listening, CueBee first thinks through the hardest moments: what they might say, and how you could answer. Then choose Start conversation.

Wrong conversation language, or it’s really a phone call? Change it right on this page.

I’ve thought through the hardest moments

What if“Your competitor quoted us 20% less.”A cheaper rival → don’t match it, ask what’s being comparedIs that for the same support level?

What if“We need an answer today.”Pushed to decide now → ask for timeCan I come back to you tomorrow morning?

What if“Fifteen percent, or we walk.”An ultimatum → trade contract lengthA three-year term would let us move a bit.

In person · ChangeConversation in English · ChangeStart conversation

PracticeNot a real conversationAI as head of purchasingSpeaks from your background“Honestly, fifteen percent is the minimum for us.”Your turnA recap when you finish

4. OptionalPractise the big ones first

An AI plays the other person from your background and rehearses with you by voice. Stuck? You can still press for a hint.

Once the background is ready, Home shows a Practice first row; or choose Practice in the background’s details.Open the background in your background list and tap Practice.

Practice uses Wingman hours too.

Set up once

Home → More settings → Wingman settingsWingman settings on Home

5. Solo or DuoGroup?

It depends on whether CueBee needs to tell your lines from theirs. When it can, its suggestions fit what was said.

Solo

Every line the microphone hears counts as yours.Good for: practising speaking, giving a talk, or when the other voice doesn’t reach your mic.

DuoGroup

Tells your voice apart from others.Good for: face-to-face chats and meetings, one microphone hearing several people. Most accurate with a voiceprint (next step).

Duo is the default on a computer. When CueBee hears your microphone and meeting audio together, skip this: the microphone is you, the meeting is them.Solo is the default on iPhone. For face-to-face conversations, switch to Group.

Set up voiceprintVoice Identity“I never walk into a conversation unprepared anymore.”Read aloud, about 15–20 seconds

MeWe can’t go to fifteen.Speaker 2Then what can you offer?

6. Record a voiceprint once

CueBee learns your voice, so your lines are labelled Me and everyone else as a speaker you can name.

Profile → Voice & tutorial → Voiceprint → Set up voiceprint
Stay quiet for 3 seconds, then read the text on screen, about 20 seconds
Say one sentence in your own words, then choose Save voiceprint

Settings → Microphone → Group mic source
With earbuds: connect them, tap Train Voice and read 5 sentences, about 15 seconds. Once for each pair.
With the phone’s mic: choose Standard and record once for each language, about 15 seconds.

It only matters in Duo with the microphone alone. The voiceprint stays on this computer and is deleted when you sign out.It only matters in Group mode. The voiceprint stays on your phone.

7. Choose how replies look, and their language

Reply styleCue cards: press for a card, a one-line hint and a line you can say as is. The default for new users.Classic: Insight gives the hint and Follow the words to say, on two separate keys.tap for an Insight (the hint), double-tap for Follow (the words to say).

Language: check this firstHints should be in a language you read, the words to say in theirs. Both start as English: if you’d rather read hints in another language, change it here.Replies → Insight and Follow → Response LanguageReplies → Hint in and Words to say in

Speak replies: wear earbudsOn by default: CueBee reads the words to say into your ear. Wear earphones with your microphone; with meeting audio, replies aren’t read aloud.Without earbuds it plays from the phone’s speaker, and the other person hears it too.

A phone and a pair of wireless earbuds on a desk

During

Press only when stuck; otherwise leave it be

8. Start listening

The first time, CueBee asks what to listen to: face to face, choose Your microphone; for a Zoom, Meet or Teams call, also tick Meeting audio. Choose once and it starts straight away next time.Put your earbuds in first. Once started, CueBee keeps listening, and the screen doesn’t lock during the conversation.

Face to faceMicrophone only, Duo modeHints in your earbuds, Group mode

People in a meeting around a table with a laptop

MeetingsOnline: tick Meeting audio, and the computer tells you and them apartPhone on the table, Group mode; most accurate with a voiceprint

To hear meeting audio, the first time you need to allow CueBee under Screen & System Audio Recording in System Settings, then quit and reopen CueBee.

9. Stuck? Press once

You get a card: on top, one line of “situation → move”; below, words you can say, read into your earbuds. Don’t like the direction? Press againTap again for another.

Mac: Control Option IWindows: Ctrl Alt ITap the screenWorks from
any appNo need to look,
just tap

They just said“Fifteen percent, or we look elsewhere.”Ultimatum → don’t give in, trade contract lengthWe can’t do fifteen, but a three-year term would let us move a bit.Only this line is read in your ear

The grey lineSituation → move, in your languageThe honey lineSay it as is, in their languageWith the Classic styleMac: Control Option IWindows: Ctrl Alt IInsightMac: Control Option FWindows: Ctrl Alt FFollowTap for Insight · Double-tap for Follow

10. More you can do mid-conversation

Ask CueBee

Type any question about this conversation; only you see it. Select text in the conversation and choose Add to chat to bring it along.

Ask about screen

Captures your screen and sends it to CueBee with your next question.

Floating window

While CueBee is in the background, cards float over your screen. Hide from screen sharing is on by default, but not every sharing tool honours it.

Translate as you talk

A translation appears under what they say. Pick the language under Translate at the top.

Pause

Taking a break? Pause: the microphone turns off and the clock stops.

Stop speaking

Still reading in your ear when it’s your turn to talk? Press to stop it.

Swipe sidewaysInvisible

The screen goes black at its lowest brightness and CueBee keeps listening; taps still bring cards. Swipe sideways again to come back.

Triple-tap the screenEnd the conversation

Done talking? Tap three times to end it, even while invisible, no need to look.

Audio / TextRead, don’t listen

Can’t wear earbuds? Switch to Text and replies only show on screen.

Android phones use the same gestures as iPhone.

11. Sharing: let other devices and people watch

Your other signed-in devices tap Join on Home to follow along, and can also get cards, pause and end. To let someone else watch, choose Share at the toptap the share mark at the top and send a QR code, an invite code or a link.

The full guide to sharing and watching →

Your devicesSee it on their own, with CueBee’s replies, and can control it

GuestsSign in and see the conversation only. CueBee’s replies stay hidden unless you turn on Show CueBee’s replies to guests

After

12. Look back and review in HistorySessions

Every conversation is saved: CueBee’s recap, the full transcript and the recording, and you can keep asking CueBee about it.

Open the conversation and tap Review this conversation: CueBee shows what you could say better, more natural ways to say it and what went well. The first time, it asks what you most want to get better at. Only you see it, and it uses no Wingman hours.For a point-by-point review, open the conversation on an iPhone and tap Review this conversation: CueBee shows what you could say better. Reviews are only on iPhone for now.

The full guide to recaps, reviews, export and asking →

Keys and gestures at a glance

Computer shortcuts only work while a conversation is running, and you can change them in settings.

Card / InsightPress when stuck; again for a new direction

Mac: Control Option I
Windows: Ctrl Alt I
Phone: Tap the screen

FollowClassic style only

Mac: Control Option F
Windows: Ctrl Alt F
Phone: Double-tap the screen

Ask CueBeeType a question

Mac: Control Option A
Windows: Ctrl Alt A
Phone: —

Ask about screen / Floating windowComputer only

Mac: Shift Command 9Control Option O
Windows: Ctrl Shift 9Ctrl Alt O

Pause / Stop speakingComputer only

Mac: Control Option PControl Option S
Windows: Ctrl Alt PCtrl Alt S

Invisible / EndPhones only

Phone: Swipe sideways / Triple-tap the screen

Still have questions?

Will CueBee pop up with tips on its own?

No. It’s always listening, but it only helps when you press, and never cuts in while you’re talking.

Hints in the wrong language?

The hint language starts as English. Change it in the reply settings (see step 7).

My lines keep getting labelled as someone else?

Check that the mode is DuoGroup, then record a voiceprint (steps 5 and 6). Still wrong after that? Click the line’s speaker label and choose This is me.

Is the conversation’s audio uploaded?

Yes. Speech goes to the cloud to be turned into text, and by default a copy of the recording is kept in your account so you can replay it from History. Your voiceprint stays on your device.

What uses up hours?

Conversations and practice count as Wingman time; saying a background out loud (voice input) takes about a minute per background. Each plan’s numbers are on the pricing page.

Go talk. Press when you’re stuck.